In most cases, no refund will be granted once the payment is completed. However, exceptions may be considered under the following circumstances:

• Multiple payments made for the same service.
• Payment completed but no confirmation received due to connection failure, and the School is unable to provide a soft copy of the Fee Invoice.

Note: Transaction fees charged by the payment gateway will not be refunded or reversed for any refund or cancellation.

For online payments, candidates must keep a record of the transaction number and order number for future reference. Any request for a refund, for whatsoever reason, will be at the sole discretion of the School.